James Electronic
Email: Sales@ballastrus.com
URL : www.ballastrus.com
OEM stands for original equipment manufacturer and refers to the, products or components which are used on new factory made lighting fixtures. The term "aftermarket" is used for non-OEM replacement parts. In the world of
lamp ballast Philips and Osram manufacture the OEM lamps that are widely used in commercial lighting in Americas and Europe.They do how ever manufacture bulbs at other color temperatures too but these are
aftermarket. Even when buying aftermarket, we recommend using a brand you can trust like Philips or Osram not cheaper "no-brand"; Chinese made "knock offs" that will have significantly shorter lives and may not perform as well. At JAMES we take pride in supplying only high quality lighting fixtures and ballast Kits.
In the event that you experience a problem using an JAMES products, please return it to your local JAMES distributor. Please include a description of the problem and the lamp hours of operation. From that point, it will be determined if the problem resulted from a user error or a production error. In any event, constructive advice will be given to you on how to avoid the situation in the future.
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